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Terms and Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'Sentient' or 'us' or 'we' or ‘our’ refers to Sentient Group Limited the owner of the website whose registered office is 49-51 Pegholme, Wharfebank Business Centre, Ilkley Road, Otley. LS21 3JP. Our company registration number is 4963348. The term 'you' refers to the user or viewer of our website or user of our products and services.
The content of the pages of this website may occasionally require upgrading, modification or other works making them temporarily unavailable. We will try to keep such interruption to a minimum.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- This website does not use uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: e-mail address.
- Where you choose to subscribe for free information or chargeable services or purchase products You agree to:
- give full and accurate details when submitting your registration form or when supplying information requested by Sentient from time to time;
- ensure that such information shall be legal, decent, honest and truthful, shall not infringe any third party’s rights, shall not contain any viruses or other malicious computer programming routine and shall not link to any other websites;
- keep secure any User ID, password and/or any other confidential information provided to you by Sentient for the secure use of the website; and
- notify us of any unauthorised use of such User ID, password and /or any other confidential information or any other breach of security regarding the website.
- We reserve the right to change the contents and/or price and/or delivery charges of any Goods at any time without prior notification - if this results from reasons beyond our control. We will, however, use our best endeavours to notify customers.
- If we agree any discount it shall have effect only for the duration of the subscription period covered by the Customer invoice or sales confirmation letter/e-mail unless specified in advance in writing. The subscription price is subject to VAT at the prevailing rate and is not refundable either in whole or in part.
- This website has been designed to comply with the laws and regulations applicable in the United Kingdom. We cannot accept any liability arising from the mere fact that you are accessing this website from outside the United Kingdom.
- This website contains general information based on English law. We make every effort to ensure that the contents are accurate and up to date, however nothing in these pages should be construed as definitive legal advice. Please contact us if you need advice on a specific legal issue.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Sentient Group Ltd provides legal advice and Commercial Legal Expenses Insurance through Solicitors regulated by the Solicitors Regulation Authority No 49116
- We take your privacy and data protection very seriously. By accepting these terms you acknowledge that you have read and understood the terms of our Privacy Policy.
- We reserve any copyright and database rights we may have in connection with the site.
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.
Subscriptions
Subscriptions commence on the date of order ("Commencement Date") and continue until terminated by Sentient by no less than 30 days written notice to expire on an anniversary of the Commencement Date or by the Customer within 30 days of Sentient's notice of the renewal of the subscription as specified below.
Sentient will notify the customer in writing before each anniversary of the Commencement Date of the price payable for the next subscription period and, where the subscription relates to a hard copy or online product, of any change to the licence terms and conditions applicable to that product.
Licences and electronic content
Sentient limits usage of the on-line service to the agreed number of users as specified in the product offer. Unless otherwise stated, usage levels refer to the totality of different users who are required to access the service in the client organisation.
Selected information packages include electronic versions of all/part of the service, online versions of all/part of the service as an integral part of the overall service. Customers will be provided with hard copy, electronic or online access instructions as required to enable access and use through a computer or other electronic device as specified in the product offer.
Sentient advisory service may be used by the Customer to obtain advice relating to their own organisation at the address recorded in the order. This service is not available to organisations or consultants acting as advisers to third parties unless as agreed separately under a specific agreement for a group scheme.
Sentient reserves the right to terminate the Customer's access to the Advice lines immediately due to the Customer's excessive or otherwise unreasonable use of the Advice lines. Otherwise Sentient reserves the right to terminate access upon giving the Customer thirty days prior notice in writing.
Sentient’s total liability in contract tort (including negligence or breach of statutory duty) misrepresentation or otherwise with respect of any claim arising in respect of its acts or omissions in relation to the provision of the Sentient advice lines shall be limited to the total sums received by the Supplier pursuant to this Agreement in the calendar year of the claim relating to such acts or omissions.
Cancellation
No refund is available in the event of cancellation at any point during the subscription period in respect of any Goods.