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Duration

Jan - Apr 2019

Cost

Various

Venue

Leeds

 
Description:

   

Jan 19

Course Title & Description

Time

Cost

15th

Cold Calling Made Simple – Controlling a call is vital to cold calling and we will examine how to open a call - how to use gatekeepers to get where you need to be - how to use questions quickly and efficiently in order to find a company's needs so that our products and services fit well within the process.

09.30 – 16.30

£200.00 + VAT

23rd

Leading Effective Teams – Get to know about leadership, motivation, handling difficult team members, delegation and more.

09.30 – 16.30

£200.00 + VAT

29th

Delivering Excellent Customer Service – Keeping the customer informed, keeping promises and making them feel important. Good communication is the key.

09.30 – 16.30

£200.00 + VAT

 

Feb 19

Course Title & Description

Time

Cost

7th

Time Management Skills – Understanding that tasks are either important or urgent  and that you have a choice to - do them, diary them, delegate them or dump them.

09.30 – 16.30

£200.00 + VAT

12th

Personal Sales Skills – That all important meeting – making a great first impression, listening and looking for clues, selling benefits, working out recovery lines and closing.

09.30 – 16.30

£200.00 + VAT

12th

Handling Difficult People & Situations – Not everyone sees the world as you do or reacts to situations like you do. Learn to prevent, adapt and handle difficult people and situations.

09.30 – 16.30

£200.00 + VAT

20th

Presentation Skills – Learn how to control the nerves, write and present a session visual aids effectively and powerfully.

09.30 – 16.30

£200.00 + VAT

26th / 27th

Train the Trainer – How to write, deliver and present a training session to suit all learning styles.

09.30 – 16.30

£400.00 + VAT

 

Mar 19

Course Title & Description

Time

Cost

29th

Delivering Excellent Customer Service – Keeping the customer informed, keeping promises and making them feel important. Good communication is the key.

09.30 – 16.30

£200.00 + VAT

 

Apr 19

Course Title & Description

Time

Cost

3rd

Handling Difficult People & Situations – Not everyone sees the world as you do or reacts to situations like you do. Learn to prevent, adapt and handle difficult people and situations.

09.30 – 16.30

£200.00 + VAT

9th

Time Management Skills – Understanding that tasks are either important or urgent  and that you have a choice to - do them, diary them, delegate them or dump them.

09.30 – 16.30

£200.00 + VAT

16th

Cold Calling Made Simple – Controlling a call is vital to cold calling and we will examine how to open a call - how to use gatekeepers to get where you need to be - how to use questions quickly and efficiently in order to find a company's needs so that our products and services fit well within the process.

09.30 – 16.30

£200.00 + VAT

23rd

Leading Effective Teams – Get to know about leadership, motivation, handling difficult team members, delegation and more.

09.30 – 16.30

£200.00 + VAT

24th

Personal Sales Skills – That all important meeting – making a great first impression, listening and looking for clues, selling benefits, working out recovery lines and closing.

09.30 – 16.30

£200.00 + VAT

30th

Presentation Skills – Learn how to control the nerves, write and present a session visual aids effectively and powerfully.

09.30 – 16.30

£200.00 + VAT

30th / 1st May / 2nd May

IOSH Managing Safely - manage efficiently and effectively the activities of your workplace without endangering the workforce, other people or the physical assets of the organisation.

09.00 – 16.00

£495.00 + VAT

 

 

 

 

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