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Problem Solving Skills


One Day




This course aims to enable delegates to identify and qualify problems, generate and evaluate alternative solutions, implement the preferred solution and consolidate the solution and to repeat the process in the workplace.

The programme will include:

  • Six stage problem solving
  • Personality in problem solving
  • Problem solving tools such as:
    • Cause and effect diagram
    • Force field analysis
    • Brainstorming
    • Pareto Analysis
    • The “ Five Whys”

This course will ideally suit any manager, team leader or team member wishing to improve problem solving skills.

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