Online Training

Courses Search

Handling Complaints


One Day



REGUS, Thorpe Park Business Park, Leeds, LS15 8ZA


This course aims to help delegates improve skills in handling complaints.

The programme will include:

  • What is a complaint?
  • Handling a complaint effectively
  • How to stay impartial
  • Skills practice

This course is suitable for anyone within your company who deals with customer feedback.

Enquire about this course

Member's Login

Subscribe for free Updates

How we use this information

Latest News

PART II - HOLIDAY PAY In the second of our Information Updates on Holiday Entitlement, we focus on the issue of Holiday Pay. The Working Time Regulations 1998, states that a wo...

Read More »