Case Study: ISO Certification Audit

We supported a client through an audit process in the wake of losing their HSE Manager. Sentient’s services can be put into immediate effect to cover for lost HR personnel.

the background

One of our clients had an in-house HSE manager who ensured the successful running of their health and safety function and maintained their ISO certification. Unfortunately, the business lost this key employee, as an ISO certification audit approached putting their status at risk.

the challenge

The result of an ISO certification audit without the correct credentials would have had a catastrophic financial impact for the business. They required immediate certification, and needed a health and safety outsourcing business to step in to deliver health and safety services with immediate effect.

the solution

The Sentient Health and safety team was contacted and team stepped in; we fully reviewed the business, it’s procedures and documentation to understand their current status.

Our expert consultants worked closely with the senior team throughout the ISO process, developing a strategy to engage with the workforce in integrating HSE within business processes. We provided support, coaching, mentoring and training to key members throughout the audit process.

the result

Not only did our work ensure the client maintained their ISO certification, we also improved their safety management systems. We implemented leading and lagging indicators, aided continuous improvement and benefitted engagement of the workforce. Ultimately, Sentient’s intervention improved the business operations.

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Looking to improve your businesses health and safety services services?

Check out more information on our services, and get in contact with us. Get the conversation started on improving your business’s Health and Safety processes by enquiring with Sentient’s health and safety outsourcing team.