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What is Sentient like and what level of service can you expect?

Well here are some things customers say about us -

"Thank you so much for the training on Wednesday. I think we all found it very useful and it was presented in a very helpful and interesting way. Thank you" Caroline Sunter, David Hill LLP. 

“I’ve been using your site a lot lately, and really appreciate all the help your information has been” - Abbie Saunders.

“The professional support from Sentient has been excellent. When we have had HR issues Sentient have been very supportive at what can be described as very challenging times.  I would 100% recommend them and I have recommended them to a number of personal contacts for this very reason.  I don’t know what we would do without them - they are like our own HR team without them being in the office” - S Mabb, Managing Director, Romero’s Insurance Brokers.

"It doesn’t seem like 8 years since I had the pleasure of meeting you and we became one of your clients. From my part I would like to thank you for your valued service. You have always helped us out with everything that we have thrown at you and your understanding of our requirements has been first rate. I have highly recommended Sentient on several occasions, and felt really confident in doing so. If I do have a further requirement in the future I will certainly be in touch"  - G. SantoPaolo, Managing Director, Stonematters.

“Another superb piece of work; a massive thank you from us for your very hands on help and advice. Congratulations and very well done on your tremendous negotiating skills” - T Hutchinson, Finance Director, JMGIB

“I really like the hands on approach and sound guidance on both Health & Safety and HR matters. It is refreshing to receive such pragmatic and practical support” - J Ruddy, Managing Director, Eclipse Colours Ltd.

“We have always been delighted with the wholly professional service that Sentient have provided, including one recent, but exceptionally trying Tribunal case handled in what we felt was a truly expert fashion” - Denis H Keenan, Managing Director,KeeResources Ltd  

“We signed up with Sentient in 2003 as their first ever client and throughout have been impressed with their professionalism. Their support in helping us with the Safety implications of moving premises has been invaluable especially when dealing with enforcing authorities on our behalf” - D Duffy, Commercial Director, YTM Group.  

“Thank you for getting back to me with your report.  I have passed this onto other members of my family and we very much appreciate the thorough way in which you have dealt with the matter.  We fully accept the conclusion that you have reached and will have to put this down to an unfortunate virus at the time.  I just want to re-iterate that we had a wonderful time at [location] despite the occasion (it was our mum\\\'s funeral) and none of us are in any way put off from returning to [location] in the future on other happier occasions” - From a customer of a Hospitality Sector Client after our following up of a food hygiene query.

"Thanks for your assistance in making our company a safer place".
Pat Taylor, Pharmaceuticals Manufacturing.

“Airlie has asked me to convey her thanks and appreciation for the swiftness of action, the undeniable expertise and knowledge base you projected and performed on our behalf with such consummate ease.  The problem, which appeared to be so overwhelming, simply disappeared overnight”. John Fox-Kirk, AFK Estates

“I would once again thank you and all staff at Sentient for the support you have provided us with over the last ten years. We started with little formal control over our health and safety and with no credible internal expertise your team has been able to lift us to the position we find ourselves in today. I know that this journey was not without its difficulties and internal resistance but with your help and the resilience of your team we were able to make significant achievements.”  MD of Manufacturing Company, Leeds.

“We have used Sentient’s services for several years now and find the breadth of their knowledge in both health and safety and HR, invaluable to the running of our business.  We take the health and safety of our staff very seriously and with ever changing health and safety legislation and guidelines, Sentient disseminate this information in a timely and easily understandable format, to ensure that we remain fully compliant and carry out best practice at all times.  As a small company, we have required Sentient’s assistance on several occasions, to ensure  that our employment practices meet current legislation. Their responses have not only been quick but targeted to our particular needs, I would highly recommend their services”. D Misbert - Director, GSM Aluminium Ltd.

 

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